I sent a message, let me know if you got it
I send FC today, hope i get replacement FC soon
Morning,
I want to ask how going sending back new FC because i didnt get any update from you for a while?
Hi, we have already received your return and sent the replacement FC out to you yesterday, you should of received a tracking confirmation email with the details! If not let me know if its ok and I can add the tracking number here, otherwise I can DM you the details
Kind Regards
Alex
Unmanned Tech Support
Join our community at dronetrest.com, or on Discord.
I did receive FC it come today but battery connector is different then the old one
I also realised that FC dont have port to plug in camera, so its not for my drone.
I hope we sort out this problem.
Hey, we passed on the replacement we received from Happymodel; perhaps they sent the newer version?
Could you add a photo of the FC you have so I can double-check?
Hi
Thanks for the photos, and yes I can see that we have not sent you the correct FC. I will arrange to get the correct one sent out to you when more stock arrives (unfortunately we do not have any of this FC in stock right now).
However since this mistake is entirely our fault, what I can do is offer a £50 refund and you can then order the FC elsewhere if you do not wish to wait any longer?
Either way can you please return the incorrect FC (Happymodel CrazyF411 ELRS 20A AIO Flight Controller) back to us using a prepaid shipping label by visiting this link - https://www.royalmail.com/track-my-return#/details/1203
Kind Regards
Alex
Unmanned Tech Support
Join our community at dronetrest.com, or on Discord.
Can i return fc and rest of the drone and get all money refund? FC is out of stock everywhere and i dont really want wait for new one, i woud like to buy new drone maybe will work better
yes this is possible on this occasion.
Please send it back using the same RMA as before (so both the drone and the new FC we sent), then we can get this refunded for you.
Hope you have a great Christmas!
Kind Regards
Alex
Unmanned Tech Support
Join our community at dronetrest.com, or on Discord.