Hi
I am sorry about the delays with this, we have been discussing with the manufacturer but have not reached any sort of agreement with them, as they are indirectly saying that the SW2 is not great, so they have released a new better version SW3… however given the time etc… I can offer two options for you:
1 - Return the item back to us for a full refund as its not ideal for your required use case, and it was not communicated very clearly on our product page about the very limited types of materials this unit can spot weld.
2 - Return the item back to us for credit and receive a 5% discount on the newer SW3 spot welder.
Either way, I will send you an email with RMA return instructions to the order email address.
Kind Regards
Alex
Unmanned Tech Support
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