Are you getting DJI 03 Air Units back in stock?

Help Unmanned Tech
1

Are you getting DJI 03 Air Units back in stock? If so when exactly.
I asked this question on 26th Jan 2025 (Ticket:138736) and have heard nothing from you since.

I’ve got 2 on order with you. I’m wondering If I need to cancel my order and go elsewhere. :frowning:

2

Hello,

Thank you for reaching out to us and I apologize for the delay in our response. We understand your eagerness to receive the DJI O3 Air Units and appreciate your patience.

Currently, we do have them on order with DJI. However, due to the item being replaced with the DJI O4, we do not have an exact restock date at this moment. We assure you that fulfilling your order is a top priority for us. As an alternative if you want to consider, we can swap the unit for the O4 Lite if this is something you prefer, depending on which one we get in stock sooner (if you go for o4 lite we can also issue a refund for the price difference since this one is cheaper than the O3). If you do wish to make any changes, could you please confirm your order number for me.

We appreciate your understanding and are committed to keeping you updated on any developments. Please feel free to reach out if you have any further questions or need assistance.

Thank you for choosing us.

Best regards,

Diane

Unmanned Tech Support

How would you rate our customer service?

3

Hi Diane,
Ok that’s fair enough.
Can you please cancel my order (#715381) and refund my money (£343.14).
I’ll consider my options when you get some in stock :wink:

Thank you.

Regards,

Mitch

| UMT_Support DNUTS
14 February |

  • | - |

Hello,

Thank you for reaching out to us and I apologize for the delay in our response. We understand your eagerness to receive the DJI O3 Air Units and appreciate your patience.

Currently, we do have them on order with DJI. However, due to the item being replaced with the DJI O4, we do not have an exact restock date at this moment. We assure you that fulfilling your order is a top priority for us. As an alternative if you want to consider, we can swap the unit for the O4 Lite if this is something you prefer, depending on which one we get in stock sooner (if you go for o4 lite we can also issue a refund for the price difference since this one is cheaper than the O3). If you do wish to make any changes, could you please confirm your order number for me.

We appreciate your understanding and are committed to keeping you updated on any developments. Please feel free to reach out if you have any further questions or need assistance.

Thank you for choosing us.

Best regards,

Diane

Unmanned Tech Support

How would you rate our customer service?

4

Sure thing, we will get that refunded for you as soon as one of us are back at the office!

Hope you have a great weekend!