Order Number: 687835
Product Name: Foxeer Ev800d Mr1712
Brand: Foxeer
When plugged into the charger, the green and red LED’s blink very quickly, and the goggles turn on if I hold the power button. However, as soon as I unplug the goggles from the charger, they turn off as the battery is not being charged. I have looked the issue up online, and it is a known issue that the charging circuit breaks on the ev800d’s.
I have taken the goggles apart and checked to ensure there are no loose connections and the battery is not swollen, and everything looks fine inside the goggles.
Thank you for submitting your return request. An RMA (Return Merchandise Authorization) has been created for your order.
You should receive an email shortly at the address associated with your order. This email will contain:
-
Your RMA number
-
A link to our RMA form
-
Instructions for completing the return process
Please check your inbox (and spam folder) for this email. If you don’t receive it within the next hour, please let us know here.
Remember to complete the RMA form and initiate your return within 30 days. If you have any questions, feel free to ask them in this thread
How would you rate our customer service?
[|
|
|
|
Kind Regards
Alex
Unmanned Tech
Join our community at dronetrest.com, or on Discord.
Hi good day,
Apologies for the delay, but just wanted to let you know that a new replacement set of goggles is being processed for you and will be sent out to you shortly.
How would you rate our customer service?
Regards,
David
Unmanned Tech Support
Thank you very much! and no worries