Order Number: #696425
Product Name: Mobula7 1s
Brand: HappyModel
All motors are spinning except from one which is struggling to spin
Hi
Could you please check this guide to confirm if the issue is on the ESC< or the motor itself,
How to troubleshoot your Motors and ESC (Betaflight)
Following that, I will pass this onto Happymodel who should be able to confirm a replacement motor/FC depending on your reply from the above test.
How would you rate our customer service?
Kind Regards
Alex
Unmanned Tech Support
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Hi I have done motors test on betaflight all motors are spinning I have checked blheli all settings are correct I have checked all solder and connection points seem fine it must be a faulty esc that will need replaced
I have also tried plugging in another motor and it doesn’t spin
Thanks for confirming, sounds like its the ESC that may be the issue, so I will pass this onto Happymodel to ask them for a replacement AIO FC for you. I will let you know once they get back to us.
Kind Regards
Alex
Unmanned Tech Support
Join our community at dronetrest.com, or on Discord.
Hi
Just to update you, we will get the FC replaced for you, but we will also need the faulty one back, so I will send over an email with RMA instructions to your email directly (the email you used during the order)
Kind Regards
Alex
Unmanned Tech Support
Join our community at dronetrest.com, or on Discord.
Yes that is no problem