Order Number: 702853
Product Name: Speedybee F405 Wing-Mini App Fixed Wing Flight Controller
Brand: SpeedyBee
when plugged in to inav it shows up gyro and all,
but servo, motors and output are not calibrated or read and wont work, i use a Vifly smoke stopper before plugging in all showed green then when trying motor tabs nothing worked plugging without smoke stopper.
ive updated the firmware, check my connections making sure they are plugged in right, everything checks out, used smoked stopper before testing, all lights work but not inputs for motors.
I cant upload video file as its to large allthough its 40s long as there are no other ways to show in full of whats happening
Hi good day,
Thank you for reaching out to us regarding the issue with your Speedybee F405 Wing-Mini App Fixed Wing Flight Controller. I understand how frustrating it can be when things don’t work as expected, and I’m here to help.
Based on your description, it seems like the gyro is functioning correctly, but there are issues with the servo, motors, and output calibration. Here are a few steps you can try to resolve the issue:
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Check Power Supply: Ensure that your flight controller is receiving adequate power. Sometimes, insufficient power can cause peripherals like servos and motors not to function.
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Verify Connections: Double-check all connections to ensure that they are secure and correctly placed. Pay special attention to the wiring of the ESCs and servos.
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Configuration in INAV: Make sure that the configuration settings in INAV are correctly set up for your specific model. This includes checking the mixer settings and ensuring that the correct outputs are assigned to the motors and servos.
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Calibrate ESCs: If you haven’t already, try calibrating the ESCs. This can often resolve issues with motor outputs.
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Bypass Smoke Stopper: While smoke stoppers are great for preventing damage, they can sometimes restrict current flow. Try testing the setup without the smoke stopper to see if it resolves the issue.
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Check for Faulty Components: If possible, test with different servos or motors to rule out any faulty components.
If these steps do not resolve the issue, please let me know. Additionally, if you have any smaller video clips or images that might help illustrate the problem, feel free to share them with us.
We appreciate your patience and look forward to assisting you further.
How would you rate our customer service?
Regards,
David
Unmanned Tech Support
Hello thank you for getting back to me,
So i have done the following you had mentioned before hand also i have a video showing the inav set up only for the motors tab as i can’t get any video larger to send, i had gone through the mixers and calibrating the motor output, and tested the motors and esc on a tester and they are working fine.
as far as i’ve check and use a smoke stopper there are no shorts or anything whats so ever.
motor ouput setup.mov
test motor .mov
Hi good morning,
Thank you for taking the time to send us these videos and a description of what you have done. I have sent this through to SpeedyBee and asked their engineers to provide some assistance and guidance regarding the issue.
As soon as I hear back from them I will update you.
Again, I do apologise for the inconvenience this has caused, I’ll try to resolve this as quickly as I can.
Regards,
David
Unmanned Tech Support
Hi Good day
We had the below response from SpeedyBee. Can you also grant access to the videos you shared?
Hopefully this sorts out the issue. Let me know?
Currently, we are unable to access the video you mentioned; could you please grant us permission to view it?
Regarding the issue of the motor not working, there are several potential reasons:
a) The flight controller may not be correctly configured, preventing it from unlocking.
b) The ESC might not be using the correct protocol or may not be properly calibrated.
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For issues related to unlocking the motor, please refer to this: ARMING ISSUE.
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Regarding the ESC, please consult the ESC manufacturer and check the appropriate options based on the protocol type your ESC is using in the area circled in the image below.
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If you are uncertain about the ESC protocol, please choose STANDARD and proceed with calibration.
The calibration method is as follows:
a) Please connect the flight controller to your computer and navigate to the OUTPUT interface, then push the motors to the maximum position.
b) Power the flight controller with the battery.
c) Once you hear the ESC beep twice and detect the high throttle position, immediately pull the throttle down to the minimum.
If the above methods do not resolve the issue, please provide us with the following:
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The dump file from the flight controller for analysis.
How to export all settings (dump) from a flight controller?
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A video showing the problem you are encountering, along with images of the wiring between the flight controller and the ESC.
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HD images of both sides of the flight controller board.
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A screenshot of your purchase receipt for the flight controller, including the order number and purchase date.
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Regards,
David
Unmanned Tech Support
Hello again,
So i have given them access to the video.
For the wiring diagram i have already desoldered from the day i sent the video to you but i think i still have some images of the wiring, other wise it was the images sent to the return report file, i also don’t get a second beep as you would usually,
I normally build FPV quads and standard wings so i know how they usually work and program,
Calibration for the esc goes on as connecting power, wait for first beep, high on throttle,
second beep and low on throttle for the final calibration detection,
On Inav it goes as setting motor mixer or output but they’re stock settings so connecting them to s1 - s2, signal, ground, for the motors and the servos same goes for the other output.
I just want to ask, as for the unmanned tech store, rather than having to pay for return and it go through the process,
so i ask, chances are the outputs of items are the reason for the fault, will i be able to skip the process of return and buy a another one as replacement at the price of the bargain bin perhaps?
Because if it goes back for the bargain bin id probably buy it as a replacement for parts?
Hi good day,
I just received this from SpeedyBee, can you please assist:
Regards,
David
Unmanned Tech Support
dumb idea but are you sure you set the vifly smoke stop to high current output ? because if not the protection will trip when you try to do anything with the motors for example .
Hey, thank you for your reply,
Just to clarify i have used the smoke stopper before and i completely understand how it works,
I used both the 1A and 2A to test how ever besides that,
I also did use the SpeedyBee f405 wing with a battery alone and resulted with the same problem.
ah sorry man , i thought it may have been a long shot theory considering how well those solder joints looked you are most likely experienced with this sort of stuff
Have you tried reverting to an older firmware ?
So well I’ve tried, the newest 7.1.2 down to 7.0.0,
But as off the last test i desoldered everything and well ive left it as is so i don’t do anything more to it, till i get some other options.
Good day,
I have requested assistance from Speedybee again regarding your issue, as soon as I hear back I will update you.
Apologies for the delays here!
Regards,
David
Unmanned Tech Support
Hi good morning Minh,
I received the following recommendations from SpeedyBee
They have recommended checking the basics, which I think we have covered, but they also suggested reflashing the Fw to the board to try and resolve the issue you are having. Could you follow their recommendations below and see if this resolves the issue you are having?
Based on the video the customer provided, it appears that there is no self-check sound from the connection between the flight controller and the ESC when powering on the flight controller. There could be a few potential reasons for this:
a. Incorrect wiring of the ESC.
b. No PWM output from the flight controller.
We recommend trying to re-flash the flight controller firmware, as this has been known to resolve the issue in some cases.
Please use a computer to do this, and you can refer to the guide: How to Flash Firmware of F405 WING
If the problem persists, may we kindly ask you to follow these steps to help us assist you further:
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Please send us the dump file from the flight controller for analysis.
How to export all settings (dump) from a flight controller?
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Kindly provide high-resolution photos showing the wiring between the flight controller and the ESC.
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Please take HD photos of both the front and back of the flight controller board.
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Could you also provide a screenshot of your order? (The order screenshot should include: the store where you purchased it, the purchase date, and the order number.)
We appreciate your cooperation and look forward to your response.
If you have any other questions, please feel free to contact us.
Please let me know if this rectifies the issue?
Regards,
David
Unmanned Tech Support
Hello agian,
Firmware # INAV/SPEEDYBEEF405WING 7.1.2 Jun 1 2024 / 00:47:23 (4e1e59eb)
Order #702853 was placed on 08/10/2024 and is currently Completed.
As of currently i have re soldered the power leads for motors and testing results are similar as before.
(attachments)
INAV_7.1.2_cli_20241023_120419.txt (45.9 KB)
IMG_9482.zip (5.56 MB)
Hi good day,
Thank you for the dump file and images, I have sent these through to Speedybee and have asked for further guidance.
I will come back to you as soon as I hear from Speedybee.
Apologies, for the delay in this process.
If there is anything else I can assist with please do let me know?
Regards,
David
Unmanned Tech Support
Hi good day again,
We received further feedback from Speedybee:
If you’re encountering issues connecting your flight controller to the Configurator, please kindly refer to the following link for assistance:
Can’t find the serial port? Can’t connect to Configurator (wrong driver installed)?
Please be aware that our flight controllers are shipped with INAV 6.1.0 firmware, which requires using the INAV 6.0 Configurator for connection. If you are using INAV 7.0 Configurator, we recommend updating your flight controller firmware to version 7.0.
Should the connection issue persist, please try unplugging all peripherals from the flight controller and re-flashing the firmware. You may find the flashing guide here:
How to Flash Firmware of F405 WING
(Please ensure all peripherals are disconnected before flashing to avoid potential issues.)
If these steps do not resolve the issue, we would be grateful if you could record a video demonstrating the problem, including the status of the flight controller’s indicator lights.
Additionally, please provide HD images of both sides of the flight controller.
If the video exceeds the file size limit for sending, we kindly recommend uploading it to Google Drive and sharing the link with us instead. Please make sure to set the ‘General Access’ to 'Anyone with the link’.
This is the original message received from the manufacturer, please can you follow their guidelines and let us know if this rectifies the issue you are experiencing?
Regards,
David
Unmanned Tech Support
Firmware # INAV/SPEEDYBEEF405WING 7.1.2 Jun 1 2024 / 14:57:23 (4e1e59eb)
THIS ^ is the firmware shown in the CLI FILE
so as far as i have tried i went back inav firmware, i went back Flight controller firmware i went as far as to also de-solder and re solder every DPOUT of the fc and yet the issue persists,
its been two weeks since i wanted to start my project and waiting upon a response to find a fix but only to be told the same basics as i had mentioned and done before i had given up on the project
as for now, i’m not sure what i’m even waiting upon any more, I don’t even want a refund any more, I just want compensation for the two weeks I spent trying and waiting.
I don’t blame UMT_support as I know that there are others around in need of support and also the time difference for speedy bees to respond back,
are there any more options left? i appologise for the time its taken.
ive sent multiple pictures and videos now, and ive de soldered all the wires and powercables and unplugged everything is there a resort to something else? or will i have to do the same things above over and over agian? and re solder once again
