Order ##715092 - Product total Iflight Chimera7 Pro V2 Hd 6s Long Range Quadcopter W/ Dji O3 - one motor issues

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1

Order Number: #715092
Product Name: Product total Iflight Chimera7 Pro V2 Hd 6s Long Range Quadcopter W/ Dji O3
Brand: iFlight RC
Warranty Replacement Request – Motor Failure and Crash

Dear Unmanned Tech Support Team,

I am reaching out regarding an issue with my drone, which appears to be a manufacturing defect.

During a flight at a low altitude of approximately 1–2 meters, one of the motors suddenly stopped working, causing the drone to crash. When I approached the drone, I noticed smoke coming from it and a strong burning smell, indicating a possible short circuit.

Given these circumstances, it seems to be a factory defect, and I kindly request a warranty replacement or repair. Please let me know the next steps and any information you may need from me.

Looking forward to your prompt response.

Best regards,
Andrei Tustanivschi

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Hi Andrei good day,

I’m really sorry you are battling with your Chimera.

Do you have any DVR or logs from this flight?

I can send this through to iFlight to get there feedback.

Hope this helps.
If there is anything else I can help with please do let me know?

Regards,
David

Unmanned Tech Support

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how can I upload?
“Sorry, new users can not upload attachments”

4

Hi Andrei good day,

Would you be able to send us a private Youtube link,or even a platform like imgur.com might be easier for you?

Hope this helps.
If there is anything else I can help with please do let me know?

Regards,
David

Unmanned Tech Support

5

HI David, this is the link to you tube

many thanks

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one more

thanks