Order #720746 - Gcl30v4 - Don't think buttons are working and ive got no osd

Help Unmanned Tech
1

Order Number: 720746
Product Name: Gcl30v4
Brand: GEPRC
I suspect none of my buttons are working and I have no betaflight osd.

I have set up the drone as I usually do but the drone refuses to arm or turn on/off the leds. So I suspect none of the buttons are working.

To top it off I have no osd in my goggles just the stuff on the right which is dji’s osd.
Ive tested everything from turning features off rebooting and turning them back on. Been in active contact with GepRc support. Watched videos searched the Internet etc.
I haven’t flashed anything as I wanted to report it first.
Got the manual, cli, esc info, diagrams and checked them all.
Everything looks correct in betaflight all controls move and all modes are set. The osd is on and set to HD. Vtx MSP is on uart 1 Serial RX is on uart 2. Serial via uart and crfs are selected. I used my normal ExpressLRS set up in my rc and even made a whole new one too just to make sure, My rc is working with other quads and in betaflight, nothing in betaflightis acting abnormally. I’ve literally given up at this point. Either I’m being thick or there’s an issue.
Video was too big you can download it here.

video here

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3

Hi Shakka good day,

Thanks for reaching out to us, sorry to see you are struggling with your drone though.
I can’t see anything obvious at first glance, so I’ve sent through your description and video to GEP and asked one of their engineers to have a look and advise us.

I will let you know as soon as I hear back.

Hope this helps.

If there is anything else I can help with please do let me know.

Regards,
David

Unmanned Tech Support

4

Ive been speaking to them for days. Ive tried goggles 2 goggles 3 updated rc from 3 to the latest refreshed the o4 unit and goggles just in case. Loaded osd preset tried a different rc. They asked me what flags were showing I told them none just the one msp when plugged in and his reply was. I literally need to learn more about basic fpv and suggested I was trying to arm while still plugged into betaflight. :joy: Im getting nowhere with them. Ive set it up correctly theres definitely something wrong. Ive spent days trying to get it to work.

5

Hi Shakka good day again,

I’m really sorry to hear you have been struggling like this. Could you send me the ticket or reference number from your conversations with GEPRC, so I can quote that when I speak to them?

Hopefully that will speed things up and get to a resolution for you as quick as possible.

Again, I am really sorry for this.

If there is anything else I can assist with please do let me know.

Regards,
David

Unmanned Tech Support