Order ##UT-721122-WH/OUT/54051 - Matek Slim V3 Flight Controller - Short-circuit the cpu gets really hot on start up and when meaureing the 5v output it measure to almost no voltage

Help Unmanned Tech
1

Order Number: #UT-721122-WH/OUT/54051
Product Name: Matek Slim V3 Flight Controller
Brand: Matek Systems
The flight controller will not connect due to a short circuit I believe as the cpu gets really hot and the 5v output is measure on a multi meter to be shorted so I assume there is an issue with the regulator and it’s shorted somewhere
I have tried flashing the firmware itself which didn’t work so I went to the board noticed it was very very hot so i decided to check all the outputs with a multi meter which determines the 5v output is shorted I can get a picture if needed however it is hard to photograph

Image Description
Image Description3024×4032 3.73 MB

Image Description
Image Description3024×4032 3.31 MB

2

Hi Benjamin good day,

I am sorry to see you are struggling with this FC.

Starting with firmware flashing before doing and soldering is a great strategy.

One of the first things a manufacturer will look at when a fault is reported is soldering, so this gives us the very best chance at getting this resolved for you quickly.

I have already sent your photos and description through to Matek and will update you as soon as I hear back from them.

Hope this helps.

If there is anything else I can help with please do let me know.

Regards,
David

Unmanned Tech Support

3

Hi Benjamin good day,

Good news, Matek has agreed to replace the FC for you. We do have stock of the SLIM currently so I can send a replacement out for you or refund you for the item.

Which would you prefer?

Please let me know and I can action that for you.

Regards,
David

Unmanned Tech Support

4

Hiya I would please like a new one sent to me at 36 Winn road if possible can you please send it next day delivery like I ordered the first one I’m using it for a university project in which the deadline is soon approaching many thanks Benjamin

5

Hi Benjamin good morning,

Replacements are shipped with RM48 which usually takes about 2 days to deliver.

Let me see if there is anything else I can do here.

Regards,
David

Unmanned Tech Support

6

Thank you please let me know what you mange to sort and let me know when it’s out for shipping

Thanks Ben

7

Hi Ben good day,

We upgraded your shipping and will get that FC sent out to you today.

Hope this helps.

If there is anything else I can help with please do let me know.

Regards,
David

Unmanned Tech Support

8

Thanks David I appreciate all the help