The goggles are not binding to the camera

Order Number: #699093
Product Name: Walksnail Avatar Goggles L And Walksnail Avatar Hd Kit V2
Brand: Walksnail
The goggles power up and display ok, press the binding button and they beep as they should, power up the camera and green light flashes as it should, press the bind button and light turns red as it should, but they then keep flashing until they time out and do not bind. Any suggestions appreciated,
As previous page, powered up/down several times but same results

Hi Pete,

Thank you for reaching out, and I’m sorry to hear that you’re having trouble binding your Walksnail Avatar Goggles L and Walksnail Avatar HD Kit V2 to the camera.

To ensure we provide the best possible assistance, we will be contacting the manufacturer directly. They have more in-depth knowledge of the product and will be able to provide accurate troubleshooting steps. Could you please provide us with a video showing the steps you’re taking and the issue itself? This will help us better understand the problem and provide a more accurate resolution.

Best,

Isel :slightly_smiling_face:

Unmanned Tech

Hi Isel, I have now managed to resolve the problem by installing the latest software onto the camera, thanks, Pete

Hi Pete,

Oh that’s wonderful news! Thank you for letting us know.

If you have any other questions, just let us know! :blush:

Best,

Isel :slightly_smiling_face:

Unmanned Tech